Hotlines are a mode of communication operated by various organizations and offer support and advice in various fields, first and foremost being mental health support. Lines designated for emergency support operate around the clock, while lines meant for everyday support offer part-time availability. Additional fields of support may include social support, legal advice, community support, and more. The services are offered in various forms according to the capabilities and aims of the organization, such as: phone calls, Whatsapp, SMS messaging, online chat, and email.
Below is a list of hotlines in the LGBTQ+ community and outside of it, including areas of service, operation times, and contact details. For further assistance, you can reach out to the Trans Social Worker program.
For information about additional non-emergency mental health support.
For further reading about assistance for people in the prostitution and sex work circle.
Hotlines of LGBTQ+ Community Organizations
Please note! Not all hotlines are designated for emergency support
| Organization | Hotline | Areas of Assistance | Operation Hours | Contact Details |
| The Aguda – The Association for LGBTQ Equality in Israel | There is always someone to talk to | A listening ear, information, and support for all community members, family, and friends for all LGBTQ+ related subjects, sexual orientation, and gender identity. | Sunday-Thursday, Saturday evening: 19:30-22:30 | Phone – *2982 |
| Whatsapp – 058-6205591 | ||||
| Official Facebook page of the Aguda – There is always someone to talk to | ||||
| Email – yesh@lgbt.org.il | ||||
| Al-Qaws – القوس | Al-Khat – الخط | Information and support in Arabic | Sunday and Wednesday: 17:00-21:00 | Phone – 072-2220202 |
| www.alkhat.org | ||||
| Beit-El-Meem بيت الميم | Beit-El-Meem’s hotline | A hotline for LGBTQ+ Arabs in Arabic | Sunday-Thursday: 18:00-21:00 | Phone – 077-5466359 |
| Whatsapp – 0548732110 | ||||
| Email – beitelmeem@lgbt.org.il | ||||
| Instagram @beitelmeem or online chat | ||||
| IGY – Proud Youth Organization | Online activity | Participate in IGY without leaving the house | https://igy.org.il/join/פעילות-ארצית/ | |
| Tehila – support for parents and family members of the LGBTQ+ community | Tehila support hotline | An anonymous hotline to support parents and family members of LGBTQ+ people. The line is operated by volunteers who have received training and have gone through similar experiences themselves. | Sunday-Saturday: 8:00-19:30 | Phone – 09-8855822 |
| Phone (Russian) – 052-8352242 | ||||
| Whatsapp – 055-2722535 | ||||
| Spectrum Hotline (Kav Hakeshet) | Brit Haleviot support hotline | The Spectrum Hotline provides professional advice and practical tools for giving adequate support and safe spaces for children and teens on the trans spectrum. – Provides personal and professional advice for parents who need assistance and information – One-on-one assistance with school staff, support during the coming out process and gender process at schools – Information, tools, and practical solutions for creating safe spaces at schools, personalized to age and situation – Referral to counselors and professionals in relevant fields when necessary | Leave contact details and they will get back to you promptly | Contact via this form or on the website |
Support Hotlines that are not from Community Organizations and are Not Necessarily Trans-friendly
| Hotline | Areas of Assistance | Operation Hours | Contact Details |
| Eran – Emotional First Aid | A support hotline offering life-saving emotional first aid by phone and online. The service is available in various languages and is offered anonymously and immediately. | 24/7 – every day of the week, 24 hours a day | Phone – 1201 |
| Online forums | |||
| Email (response within 48 hours) | |||
| Every day of the week, 8:00-24:00 | Whatsapp – 052-8451201 | ||
| SMS messages – 052-9993544 | |||
| Online chat | |||
| Sahar – Online Mental Support | A support hotline offering anonymous communication and assistance for people experiencing mental health crises and suicidal ideation over the internet. | Sunday-Thursday, 16:00-24:00 Saturday, 18:00-24:00 | Whatsapp – https://wa.me/+972559571399 |
| Online chat | |||
| Email (response within 24 hours) | |||
| Online forum | |||
| Online articles | |||
| Online podcast | |||
| Hand in Hand (Yad Beyad) Association | A hotline manned by volunteer mental health professionals. | Every day of the week, 10:00-22:00 | Phone – 03-6204999 |
| The Association of Rape Crisis Centers in Israel | Emergency hotlines for sexual assault victims. | 24/7 – every day of the week, 24 hours a day | Phone – 1202 – Women |
| Phone – 1203 – Men | |||
| Phone – 04-6566813 – Arab women | |||
| Phone – 02-6730002 – Religious women | |||
| Phone – 02-5328000 – Religious men | |||
| Whatsapp – 052-8361202 | |||
| Anonymous online chat | |||
| Open Door for Promoting Healthy Sexuality | Support and advice for teens, young adults, parents, and professionals regarding sex and sexuality. The hotline is manned by professionals from the fields of sexuality and gender. | Sunday-Thursday, 20:00-24:00 | Country-wide emergency line, phone – 03-7714327 |
| Whatsapp – https://wa.me/972505023173 | |||
| Beer Sheva – Sunday, Monday, and Wednesday – 16:00-19:00 | 08-6652436 | ||
| Tel Aviv – Sunday and Tuesday, 15:00-18:00 Thursday, 16:00-19:00 | 03-7714327 | ||
| Haifa – Tuesday, 16:00-19:00 Wednesday, 15:00-18:00 | 04-8510739 | ||
| Holon – Monday and Thursday, 15:00-18:00 | 03-5015287 | ||
| Via website | Anonymous chat, online form and Whatsapp | ||
| Ministry of Social Services Hotline | Emergency services regarding domestic violence, sexual assault, and addiction; subjection regarding individuals and families, children and teens, senior citizens, and other subjects relating to social services. The line is also available for families, loved ones, and guardians of residents and those receiving social services through the ministry. The hotline is manned by social workers who have been trained for emergencies. | 24/7 – every day of the week, 24 hours a day, in Hebrew, Arabic, English, Russian and Amharic | Free phone call – 118 |
| SMS messages – 055-7000128 | |||
| Lo Omdot Me’negged | An organization supporting prostitution survivors | – | Phone hotline – 074-7323520 |
| Whatsapp – 053-625-9137 | |||
| Email – support@lo-omdot.org | |||
| Saleet | A support system for women+ prostitution survivors. They provide a support hotline, emergency shelter, a day center, therapeutic-rehabilitative hostels, and employment assistance. | – | Support hotline – 1-800-200-690 (not an emergency line, but there is quick response) |
| Halev 24/7 | A center that works to locate, assist, rehabilitate, and fulfill rights for teens and young adults (13-21) in the prostitution circle. Among other things, it is possible to sleep at the center temporarily. | 24 hours a day | Phone – 054-9773666 |
| The Association of Rape Crisis Centers in Israel Hotlines | The Association of Rape Crisis Centers, which unites nine local rape crisis centers around the country. This is the only organization in Israel whose main goal is to combat sexual violence. The association operates hotlines and crisis centers around the country. | 24 hours a day | Phone – 1202 – Women |
| Phone – 1203 – Men | |||
| Phone – 04-6566813 – Arab women | |||
| Phone – 02-6730002 – Religious women | |||
| Phone – 02-5328000 – Religious men | |||
| Whatsapp – 052-8361202 | |||
| Kolmila – anonymous online chat | |||
| Acute Crisis Rooms for Rape Victims | Rooms are located in multiple medical centers around the country. At the centers, medical, emotional, and legal first aid is available for sexual assault victims discreetly and for free (including rape kits). The care is led by a social worker and multiple professionals are involved (doctors, police investigators, etc.). The centers are careful about privacy and secrecy. You can come up to a week after the event, but it is recommended to come within 72 hours. | The service is available 24/7. It is important to note that the acute rooms are required to involve the police and to allow the filing of a complaint with the police in all cases, but there is no requirement to file a complaint. | Acute rooms map and phone numbers |